Privacy Policy

We at Fujiiryoki believe that the protection of the personal information of our customers is fundamental to our business activity and one of our social obligations as a corporation.
In accordance with the policies described below. we comply with the relevant laws and ordinances concerning the protection of personal information and the guidelines established by the Japan Medical Device Industry Executives Association.
We hereby disclose our privacy policy in order to better build a relationship of trust with our customers.

1.Compliance with relevant laws and ordinances

Fujiiryoki complies with the relevant Japanese laws and ordinances in relation to the handling of personal information of our customers.

2.Information usage and purposes

Fujiiryoki will only use the personal information of our customers for the achievement of the purposes described below.
We will never use your personal information for other purposes.

  • ・acceptance/receipt of applications for Fujiiryoki merchandise, the delivery of orders, the billing/settlement of costs and expenses
  • ・dealing with inquiries/consultation concerning Fujiiryoki merchandise, handling repair, support and maintenance
  • ・after service of Fujiiryoki merchandise
  • ・the issuance of warranty certificates of Fujiiryoki merchandise, provision of in-warranty repairs/services, after-warranty after service
  • ・provision of after service, and operation and maintenance of contracts for Fujiiryoki and affliated company merchandise
  • ・provision of information regarding business affairs, administrational management, market research, research and development of products and services
  • ・reaching decisions concerning credit limits, management of credit limits
  • ・reaching decisions concerning employment of employees, management of human resources

●Warranty Certificate
The information contained in duplicates and copies of warranty certificates may be used for the provision of in-warranty repairs and services and after-warranty after service activities.

●Website
Fujiiryoki will take responsibility and control and manage the personal information received from customers for use only in replying to customers. Personal information will not be disclosed to third parties nor used for other purposes.

3.Methods of acquiring personal information

We will acquire personal information primarily from application forms and contracts.
We may also acquire personal information through questionnaires and campaigns via postcards and the internet.
Personal information will be acquired through methods deemed suitable and in accordance with the Personal Information Protection Law and other relevant laws and ordinances.

4.Provision of personal information to third parties

Fujiiryoki will never disclose personal information to third parties other than in the following circumstances:

  • ・in situations where prior consent is received from the customer
  • ・in situations where required by law or other legal reasons
  • ・in situations where required to protect one's life, body, or property and where obtaining the consent of the customer is difficult
  • ・in situations where the handling of personal information is consgined and in the scope necessary for the achievement of the prescribed purposes described above.
  • ・in situations where a business or company are merged, split, or transferred.

5.Disclosure requests from customers

Fujiiryoki will accomodate the following situations 1) requests for disclosure; 2) requests for notification regarding purpose of use; 3) requests for revision; 4) requests for addition; 5) deletion requests; 6) suspension of usage, or the suspension of provision to third parties.

However we will be obligated to charge for request situations 1) and 2).

6.Implementation of safety measures

Fujiiryoki will implement adequate safety measures to prevent the leakage, falsification, and loss of personal information.

7.Company structure

Fujiiryoki will perform training of its employees for the complete protection of personal information.

8.Continuous improvement

Fujiiryoki will, through periodic audits, always strive for ways to continously improve in regards to the handling of personal information.